US: Quarter of GPs offer on the website booking services

September 18th, 2013 by admin Leave a reply »
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A quarter over general practitioners (GPs) in England come to be actively using Patient Access, a new web-based system, it was announced not to mention 5 September 2013. This system can be to give patients access to their info and transactional services such as on the website booking.

about three – Description:  

The products and services is now being used by more than 385  000 patients, a rise of 40  % over 2012. The increase of Patient Access registration has been assisted a by the launch of a Patient Find app, which has had nearly 30  000 downloads since March 2013.

Many more practices are choosing the booking and repeat medical document functionality than the access to records technology. Take up for  the latter has been really low so far, despite repeated government pledges to provide access for all patients yearn it by 2015, and beginner financial incentives for doing so.

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Neil Laycock, the operating director of the company which plus Patient Access, said that there are some ‘hotspots’ where GPs are offering patients the ways to access their records, but “it’s a whole lot about whether people switch this manual on or not and thus far contained in the journey people are looking more in order for transactional services. ”

Dr Anant Sharma, a partner available on Bilston Health Centre in Wolverhampton, said: “We make 100  p.c. of our appointments available each day in order for online booking. It saves on jaunts to the surgery to request as well pick up repeat prescriptions. Patients properly securely message the practice suffering from non-urgent queries and requests, how to avoid phone calls or a GP appointment. Generation is no barrier. Our oldest Persistent Access user is 91. ”

In Sheffield, longer than a third of appointments with the Sheffield University Health Service are booked through Patient Access. 50  p.c. of patients who use the diabetic clinic book their appointments on the website.

Ben Hallsworth, Sheffield’s medical records summariser, said that Persistent Access is a popular service. He laughed and said: “As well as benefitting this patients in terms of convenience, it preserves our reception staff considerable time you need to it takes pressure off them in addition to phone lines during the busy a . m . period and allows them to take more time helping patients who have more in-depth enquiries. ”

Further information:

  • Actual news article – E-Health Insider friction material

4 – Arena:  

5 – Topic:  
Electronic health info
ICT and lifestyle loss
Patient summary
Regional/national Health Information Networks

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9 – Source URL:

1314 – Tags:  
patient access
on the website booking
medical records

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